Grip Par Golf Glove

Returns Policy

Returns are accepted within 7 days of purchase from http://www.grip-par.com . All returns must be in re sellable condition and original packaging. Damaged goods will only be partially refunded. Full refunds will be given on return of the original goods purchased to the below address:

Grip Aid Ltd
Unit 3a Sunset Business Centre
Waterloo Road
Cheshire
Widnes
WA8 0QR

T: 08432 898 612

Cost of return postage is non-refundable

Grip Aid Ltd aims to always provide high quality Goods that are fault free and undamaged. On occasion however, goods may need to be returned. Returns are governed by these Terms and Conditions.
 

  • If you receive Goods which do not match those that you ordered, unless accompanied by an explanatory note detailing the changes, stating reasons for the changes and setting out your options, you should contact us within 10 days to arrange collection and return. Grip Aid Ltd is not responsible for paying shipment costs. You will be given the option to have the Goods replaced with those ordered (if available) or to be refunded through the payment method used by you when purchasing the Goods. Refunds and replacements will be issued upon our receipt of the returned Goods.
  • If any Goods you have purchased have faults when they are delivered to you, you should contact Grip Aid within 28 days to arrange collection and return. Grip Aid Ltd is responsible for paying shipment costs. Goods must be returned in their original condition with all packaging and documentation. Upon receipt of the returned Goods, the price of the Goods, as paid by you, will be refunded to you through the payment method used by you when purchasing the Goods.
  • If any Goods develop faults within their warranty period, you are entitled to a repair or replacement under the terms of that warranty.
  • If Goods are damaged in transit and the damage is apparent on delivery, you should sign the delivery note to the effect that the goods have been damaged. In any event, you should report such damage to Grip Aid Ltd within 10 days and arrange collection and return. Grip Aid Ltd is not responsible for paying shipment costs. Upon receipt of the returned Goods, the price of the Goods, as paid by you, will be refunded to you through the payment method used by you when purchasing the Goods.
  • You have a statutory right to a “cooling off” period. This period begins once your order is complete and ends 7 days after the Goods have been delivered. If you change your mind about the goods within this period, please return them to Grip Aid Ltd within 7 days of receipt. Goods can only be returned for this reason if their packaging remains unopened and the Goods can be re-sold, as new, without any additional work on the part of Grip Aid Ltd. You are responsible for paying shipment costs if Goods are returned for this reason.
  • If you wish to return Goods to Grip Aid Ltd for any of the above reasons, please contact us using the details on contact page to make the appropriate arrangements or email sales@gripeeze.com with you order reference and personal details. Alternatively contact us on our telephone number displayed on our contact page.
  • Grip Aid Ltd reserves the right to exercise discretion with respect to any returns under these Terms and Conditions. Factors which may be taken into account in the exercise of this discretion include, but are not limited to:
    - Any use or enjoyment that you may have already had out of the Goods;
    - Any characteristics of the Goods which may cause them to deteriorate or expire rapidly;
    - The fact that the Goods consist of audio or video recordings or computer software and that the packaging has been opened;
    - Any discounts that may have formed part of the purchase price of the Goods to reflect any lack of quality made known to the Customer at the time of purchase.

Such discretion to be exercised only within the confines of the law

Exchanges

Exchanges are welcome on request and accepted with 7 days of delivery of the goods.

For additional assistance please use the contact us form on our website or call our offices for help.

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